Tuesday 28th Jan, 2014
By Fiona Czerniawska You know your clients. You know what they think about you. But do you know why think what they do?
Monday 14th Oct, 2013
By Fiona Czerniawska Having a business-led approach to technology issues could be the factor that determines success in the Nordic consulting market.
Wednesday 7th Aug, 2013
By guest writer, Tale Skjølsvik, Associate Professor at Oslo and Akershus University College
Monday 15th Jul, 2013
The idea that what a consulting firm thinks might be a greater influence on clients than what is has actually done might seem like a preposterous one, but that's one of the more striking findings of our research over the last few months.
Tuesday 4th Jun, 2013
We know how big the UK consulting market is. We know what’s grown and what hasn’t. We even know which firms are doing well – and which aren’t. So what? If the last five years have taught consulting firms anything, it’s that the past is no guide to the future. If you want to know what’s going to happen, you need client data. Which is why we’ve spent the last few months asking more than 100 senior executives in UK multinationals about how their use of consultants may change in the future.
Monday 13th May, 2013
We’re a cynical bunch at Source Towers. Last year, when we heard consulting firms talk about transformation, we suggested it was the latest in a long line of grandiose posturing unlikely to sway clients’ views, let alone their budgets. We were wrong. It turns out that clients have been far less dismissive than we anticipated – to the point where we estimate that between one third and two thirds of organic growth among big consulting firms in 2012 came from large-scale transformation projects.
Tuesday 12th Mar, 2013
Segmenting the consulting market is a bit like skinning a cat: there are many ways to do it. Size is a useful way of thinking about it: small and medium-sized businesses don’t buy much consulting and, when they do, they buy it from their auditor or from freelance consultants. Sector is much less reliable as an indicator of difference: at the moment, you can take two banks of a broadly similar profile and find that one is buying a lot of consulting services while the other is buying virtually none.
Thursday 22nd Nov, 2012
Could a need for specialism be pushing clients into the arms of academics? Something has cropped up in a number of conversations with clients recently: the use of academics in place of consultants. It's a bit early to tell just how widespread the trend is (if it is, we'll report on it when we publish our next round of client research in 2013) but it seems worth mentioning because it's consistent with a number of other trends we've been observing for some time.
Thursday 6th Sep, 2012
“What I want lies somewhere between consulting, outsourcing and interim management.
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