Emerging Trends

An ongoing programme of studies looking at the biggest challenges and opportunities facing the professional services industry. The programme is available via this platform, which will be updated throughout the year with relevant material. We'll also be publishing free, thought-provoking content, examining what firms need to do to respond to changing client behaviour.

2020
2019

The Future of Account Management

As the range of services offered by the average firm expands, good account management will become more important than ever. This theme explores what that means for your firm.

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Sustainable Futures: Building Resilient Businesses

Our world feels increasingly precarious. This theme explores what it takes to create sustainable businesses that can survive through pandemics, economic crises, and other black swan events.

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Sustainable Futures: A Climate Transformed

Professional services firms have a key role to play in the transition to a low-carbon economy. Climate change is rocketing up the corporate agenda, and consultants need to respond accordingly.

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The Consultant of Tomorrow

As the work done by consultants has evolved, so too has the skillset required to succeed in this industry. This theme explores how firms can identify, attract and retain tomorrow’s top consultants.

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The Future of Pricing

Could consulting’s pricing model be about to change? This theme explores how firms’ pricing strategies will need to evolve to keep pace with a changing market.

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The Value Problem

This theme explores the nature of the value problem facing consulting. Is it simply one of measurement, or are there more fundamental changes you need to make to the way you deliver work?

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The Make-Buy Decision

Clients’ changing views on which activities should be carried out by people or technology will have huge implications for the consulting industry. How should your firm respond to this debate?

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The Future of Delivery

The traditional approach to delivery is no longer as omnipresent as it once was. This theme explores the new delivery models emerging to take its place.

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