Business analytics is, of course, nothing new. Big Four firms and engineering consultancies have long retained small groups of economists to analyse the macro-economic environment; strategy firms have typically taken an analytical approach to assessing – say – the attractiveness of a new market. However, in all such cases, business analytics has been a back-office function, something that is part of another service offered by the firm.
But there are three reasons why analytics is now emerging, blinking, into the limelight.