Quality and value

By Edward Haigh.

Value = quality divided by price, right?

Possibly, but not according to our data. At least not always. Our survey of clients (to which we had over 9,000 responses) reveals their views about value to be far more complex than you might imagine. Before we go any further we should be clear that we asked them to describe value in relation to the fees they pay. Our question was: Do you get more than you pay in fees (if so how much more), about the same as you pay in fees, or less than you pay in fees?

By Alison Huntington.

Thousands of bright-eyed graduates pass through the doors of the world’s leading consulting firms every year, but despite their initial excitement the reality is that they’re not all going to stay and climb the greasy pole until they’re made a partner. Many will go on to have glittering careers in industry, rising to the top of their chosen field and becoming clients of the very firms they used to work for.

What then, do these people think of their alma mater?

By Fiona Czerniawska.

Here’s a little chart with a big message.