Business model

By Fiona Czerniawska

Clients want to have their cake and eat it. They regularly tell us that they’d like to use specialised firms, but in practice they tend to stick with larger ones (and the bigger organisation, the more likely this is). That’s because larger consulting firms can pull together the type of flexible, multidisciplinary teams needed for transformation projects; they’ve also got the global coverage big clients ask for – though don’t necessarily need in practice.

By Fiona Czerniawska

Consulting is a like a piece of string, I wrote earlier this year, with low-cost consulting (industrialised, standardised work in familiar territory) at one end and high-value consulting (focused on unfamiliar areas) at the other.

By Alison Huntington