Published Apr 2021

Perceptions of Consulting in Technology, Media & Telecoms in 2021

Client Perceptions Programme 2021
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Report contents

Our values and integrity
How to use this Client Perception Study
Discover more online
What clients are telling us
Consultants bring value when working outside of the core of TMT organisations
Clients want help making things safer and are turning to the security of the Big Four
TMT clients have adjusted better than most to remote working
Detailed rankings
Aided awareness: Who are clients in the TMT sector talking about?
Competitive resilience
Quality of work overall in the TMT sector
Perceptions of the value added by firms in the TMT sector
Quality rankings by service
Firm-by-firm analysis
How to use this section
Bain & Company
Boston Consulting Group
Capgemini Invent
IBM Services
McKinsey & Company
Oliver Wyman
PwC (including Strategy&)
Roland Berger
Methodology in full
Who did we talk to?
What did we ask them?
Which firms are included in this report?
How do we rank firms in this report?
About the author
Martin White
The Consulting Brand Barometer
Our custom work
Programme schedule for 2021