Published Feb 2021

Perceptions of Consulting in Financial Services in 2021

Client Perceptions Programme 2021
To find out more or to buy this report, please contact your account manager, Alice Noyelle
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Report contents

Our values and integrity
How to use this Client Perception Study
Discover more online
What clients are telling us
Value emerges from deep working relationships
There’s also increasing value in cutting through complexity
Financial services clients are particularly happy with the quality of firms’ work, and despite the challenges of the pandemic are also happy about what it’s like to work with them
Detailed rankings
Aided awareness: Who are clients in financial services talking about?
Competitive resilience
Quality of work overall in financial services
Perceptions of the value added by firms in financial services
Quality rankings by service
Firm-by-firm analysis
How to use this section
Bain & Company
Boston Consulting Group
Capgemini Invent
IBM Services
McKinsey & Company
Oliver Wyman
PwC (including Strategy&)
Roland Berger
Methodology in full
Who did we talk to?
What did we ask them?
Which firms are included in this report?
How do we rank firms in this report?
About the author
Martin White
The Consulting Brand Barometer
Our custom work
Programme schedule for 2021