Published Aug 2020

Perceptions of Tax Firms in 2020

Client Perceptions Programme 2020
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Report contents

Our values and integrity
Contents
How to use this Client Perception Study
Methodology
Discover more online
What clients are telling us
Clients increasingly want a wider range of services, and better account management could deliver that
Clients are more impressed by mid-tier firms' range of services than those of the Big Four
Firms impress for their general administrative and compliance work
Detailed rankings
Mindshare: Who are clients in the US talking about?
Quality of work overall in the US
Perceptions of the value added by firms in the US
Quality rankings by service
Firm-by-firm analysis
How to use this section
Baker Tilly
BDO
CliftonLarsonAllen (CLA)
Crowe
Deloitte
EY
Grant Thornton
KPMG
Mazars
Moore
PwC
RSM
Methodology in full
Who did we talk to?
What did we ask them?
Which firms are included in this report?
How do we rank firms in this report?
Definitions of sectors
Sectors
Our custom work
About the author
Martin White
Programme schedule for 2020