Published Jun 2020

Perceptions of Consulting in Financial Services in 2020

Client Perceptions Programme 2020
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Report contents

Our values and integrity
How to use this Client Perception Study
Discover more online
What clients are telling us
Clients value having the right people on their projects
Clients in operations functions aren’t very impressed by the quality of consulting work
A bigger range of firms now vie for the attention of clients in financial services
Detailed rankings
Mindshare: Who are clients in financial services talking about?
Quality of work overall in financial services
Perceptions of the value added by firms in financial services
Quality rankings by service
Firm-by-firm analysis
How to use this section
Bain & Company
Boston Consulting Group
Capgemini Invent
IBM Services
McKinsey & Company
Oliver Wyman
PwC (including Strategy&)
Roland Berger
Methodology in full
Who did we talk to?
What did we ask them?
Which firms are included in this report?
How do we rank firms in this report?
Definitions of sectors
About the author
Martin White
Our custom work
Programme schedule for 2020