Published Feb 2020

Perceptions of Consulting in the UK in 2020

Client Perceptions Programme 2020
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Report contents

Our values and integrity
How to use this Client Perception Study
Discover more online
What clients are telling us
After years of convergence, we’re seeing some divergence among firms in the UK
Technology-related services are maturing and improving in quality
There isn’t a strong link between quality and value in the minds of clients
Detailed rankings
Mindshare: Who are clients in the UK talking about?
Quality of work overall in the UK
Perceptions of the value added by firms in the UK
Quality rankings by service
Firm-by-firm analysis
How to use this section
Bain & Company
Boston Consulting Group
Capgemini Invent
IBM Services
McKinsey & Company
Oliver Wyman
PA Consulting
PwC (including Strategy&)
Roland Berger
Methodology in full
Who did we talk to?
What did we ask them?
Which firms are included in this report?
How do we rank firms in this report?
Definitions of sectors
About the author
Martin White
Our custom work
Programme schedule for 2020