Hitting the transformation brick wall

By Fiona Czerniawska.

Rome might not have been built in a day, but it was built in concrete. Indeed, it was the invention of concrete, not its civic values or imperial ambitions, that gave the Romans their roads, aqueducts, and extraordinary structures, such as the Pantheon, that still amaze us today.

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You really shouldn’t try to fake expertise

 

Audit: automate or innovate?

By Fiona Czerniawska.

You don’t need a crystal ball these days to prophesy the death of the conventional audit process.  Just about anyone who can scrape some tea leaves together has looked into their cups and seen the future: the people-less audit has become the expectation du jour.

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All-new Accenture?

By Fiona Czerniawska.

One of the things I’ve always liked about Accenture (and I like quite a lot of things about them) is its apparent capacity to reinvent itself on a fairly regular basis. ERP, outsourcing, offshoring: Accenture has often been the first mover, prepared to go out on a limb in the market, often, I suspect, at the cost of turmoil behind the scenes. It puts a strategic stake in the ground, then expects the organisation to catch up.

So what are we to make of its campaign around “new”?

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Passion: The key ingredient in great thought leadership?

 

Passion. It’s an overused word. People are passionate about fashion, beauty, and cocktails. The sporty-minded are passionate about running, soccer, or golf. Interviewees are passionate about technology, about making a difference, about having an impact. I’m not keen to add my voice to this noise. And yet, passion is the word that best summarises the attitudes of the people I have been interviewing this past week.

Canada, the tortoise to America’s hare?

By Zoë Stumpf.

It must be very irritating to be Canadian and be constantly taken to be American—at least by foreigners unfamiliar with nuances of accent. The good news for the Canada consulting market is that there’s no real danger of that type of confusion happening: Not only is the market a fraction of the size of that of its southern neighbour, it’s also very different in its make-up. Take digital transformation as an example. In the US—arguably the world’s most digitally mature consulting market—digital has become a vast behemoth accounting for a huge 25% of the total market, driving work across all service lines and encompassing all industries. In Canada, it’s a different, rather more modest story, with digital work accounting for less than 6% of the market and the largest share of the work falling to strategy consultants. Indeed, the fact that digital projects now account for a very large proportion of all strategy work in Canada suggests that digital is something people are talking about a lot more than something they’re acting on.

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The value of the Russia consulting market in 2016

Worth less than half a billion euros, Russia’s consulting market is small by any standards. In terms of market comparisons, it’s worth a bit less than Poland’s management consulting market and only about the same as the consulting markets of Romania, Czech Republic, and Slovakia combined. It’s also much smaller than it used to be: Since 2013 it has contracted by just over a quarter of its entire value, thanks mainly to falling oil prices, Western sanctions, and all of the knock-on effects from these.  

Growth rate for cybersecurity consulting in 2016

2016 was a huge year for consulting related to cybersecurity in the US market, with revenues rocketing 30% from 2015. As one consultant recently told us, it’s no longer possible to take a digital solution to a client without also having a plan for how you’re going to protect that solution: In other words, like digitisation itself, cybersecurity is rapidly becoming a part of everything consultants do.

Rate of growth of the US consulting market in 2016

Growing at just over 7%, 2016 was a very good year for the US consulting market—even if it wasn’t quite as good as the year that preceded it. The small drop in growth relative to 2015 can be largely attributed to a mid-year wave of uncertainty, which had some clients shifting into wait-and-see mode over the summer and into the autumn. Some of that uncertainty was anticipated: We readily predicted the market would slow a bit as clients waited out the results of the 2016 elections, and indeed this came to pass.

A small step for PwC, a double-jump for consulting?

By Fiona Czerniawska.

Consultants often talk about pain points, but it’s hard to find one that’s either more painful or more pointed than Diabetesville, the name given by the media to Cameron County, Texas, where almost a third of the population has Type II diabetes.  

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