The Consultant of Tomorrow

The image in popular culture of the archetypal consultant—a sharply dressed expert who turns up first thing Monday morning at the client’s office and often stays there until midnight on Friday—has remained relatively unchanged for decades. But the reality is that as professional services have changed in the face of new technology and new business models, so too has the role of the consultant.

The skill profile of a successful consultant today looks very different from five years ago, and it will inevitably look different still in five years’ time. This report explores the ongoing evolution of the management consultant: What will the consultant of tomorrow look like, and how will firms attract them?

Section 1: How is the role of the consultant changing and evolving?

Section 2: How has COVID-19 affected the evolution of the consultant?

Section 3: What will a successful consultant look and sound like in the future?

Section 4: What does the changing role of the consultant mean for how firms manage their workforces?

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The importance of expertise

Mark Lockton-Goddard, Embracent
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The impact of COVID-19 on project outcomes

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Rethinking digital delivery

Colin Light, PwC
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From service provider to partner

Laurie Padua, The Talent Collective
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The issues clients have experienced with remote project delivery

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The implications of AI for professional services

Tim McElgunn, TMT Research and Advisory Services
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The trends shaping the consultant of tomorrow

Scott Grant, Crowe
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How firms have successfully responded to the pressures of COVID-19

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The skillset of a successful consultant

Nhlamu Dlomu, KPMG
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