Emerging Trends

An ongoing programme of studies exploring the biggest challenges and opportunities on the horizon of the professional services industry, and what your firm can do to prepare for them.

In addition to the above reports, we also publish supplementary content to investigate the themes in more detail in the form of blogs, white papers, and podcasts. To explore this content, please log in/register for a website account. For more information on these reports, please contact your account manager, Gen Asenova.
Buying and Selling
Published

The flight to incumbency

  • Download white paper
Buying and Selling
Published

The importance of empathy

Gary Reader, KPMG
  • Read interview
Buying and Selling
Published

A new approach to selling consulting services

Chiaki Nishino, Prophet
  • Read interview
Buying and Selling
Published

The evolution of the buying cycle

Dave Keever, Crowe
  • Read interview
Buying and Selling
Published

Who clients are turning to for project delivery

  • Learn more
Buying and Selling
Published

Why clients are evaluating potential service providers more closely

  • Learn more
Buying and Selling
Published

A new normal?

Carol Lemmens, Arup
  • Read interview
Buying and Selling
Published

Reimagining client relationships

Stuart Hinkley (Sopra Steria), Richard Caddick (cxpartners), and Giles Colborne (cxpartners)
  • Read interview
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